Web Invitations
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Legal

Terms and Conditions

Introduction

This website is property of GRAPHICA DIGITAL PROJECTS E.I.R.L., located at Calle Guillermo Biela 2036 SMP – Lima, Peru. Access to and use of this web site are subject to the following terms and conditions.

By accessing and using this website, you accept these terms and conditions in their entirety. If you do not agree with any of these terms, please refrain from accessing this site.

Intellectual Property

The content of this website, including but not limited to text, graphics, logos, images, videos, audio clips, icon buttons, and software, is protected by intellectual property laws and is the property of GRAPHICA DIGITAL PROJECTS E.I.R.L. or third party licensors.

The unauthorized reproduction, distribution, transmission, modification or use of any material on this website without the prior written consent of GRAPHICA DIGITAL PROJECTS E.I.R.L. is strictly prohibited.

Site Usage

You agree to use this website in an ethical manner and in compliance with all applicable laws. Any use of the website for illegal or unauthorized purposes is prohibited.

Privacy

Personal information provided through this website will be used in accordance with our Privacy Policy, which can be found in this section.

Links to Third Parties

This website may contain links to third party websites. GRAPHICA DIGITAL PROJECTS E.I.R.L. is not responsible for the accuracy, relevance, timeliness or completeness of the content of such third-party websites, nor for the privacy practices of such sites.

Limitation of Liability

GRAPHICA DIGITAL PROJECTS E.I.R.L. shall not be liable for any direct, indirect, incidental, special, consequential or punitive damages arising out of the use or inability to use this website.

Data collection and use

GRAPHICA DIGITAL PROJECTS E.I.R.L. may collect and transfer personal data abroad (cross-border flow of personal data) to the following recipients:

  • Google Search Console
  • Google Analytics
  • TagManager
  • Hotjar
  • Mailchimp
  • Goal

Modifications

GRAPHICA DIGITAL PROJECTS E.I.R.L. reserves the right to modify, add or delete these terms and conditions at any time without prior notice. Your continued use of this website following any modifications constitutes acceptance of those modifications.

Applicable Legislation

This legal notice is governed by the laws of Peru and any dispute relating to this legal notice shall be subject to the exclusive jurisdiction of the courts of Lima, Peru.

If you have any questions about these terms and conditions, please contact us at ventas@graphica.pe.

GRAPHICA DIGITAL PROJECTS

RUC: 20609749441

Do you want to reverse your purchase?

1. General

Our Return Policy sets out the terms and conditions under which we offer refunds or exchanges for virtual products purchased on our website. By making a purchase, you agree to this policy in its entirety.

2. Eligibility for Returns

  1. Request Period: Return requests must be made within 5 days of purchase.
  2. Return Conditions: No refunds will be issued once the virtual product has been published to a production domain or if the pre-design has been approved by the client.
  3. Error Payments: In the event of a payment being made in error, refunds will only be permitted if no more than 2 business days have passed. If more days have passed, 5% of the amount will be retained as compensation for commission expenses.

3. Refund Process

  1. Request: To initiate a return, contact our customer service team at [email/contact] with the order number and a detailed description of the issue.
  2. Request Review: We will review your request and notify you of the status of the return within 10 business days.
  3. Refund Time: The refund process will take a minimum of 10 business days. The total refund time will also depend on the processing times of each banking institution.

4. Exceptions and Refunds

  1. Exceptions: In cases of technical defects or errors attributable to us, which prevent the proper functioning of the product, a correction or replacement will be considered, instead of a return.
  2. Refunds: Refunds will not be issued once the product has been published on a production domain or if the design has been previously approved. For payments in error, a 5% retention will be applied if more than 2 business days have passed.

5. Exchanges

Instead of a refund, you may choose to request modifications or adjustments, subject to evaluation and mutual agreement.

6. Contact

For any questions or concerns about our returns policy, please contact our customer service team at ventas@graphica.pe.

Note: We reserve the right to update this policy at any time, and any changes will be effective immediately upon posting on this page.

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Your privacy is our priority

By purchasing products here, you agree to our Terms and Conditions.