New service! ❤️ See our virtual invitations HERE

Logo Graphica Digital Projects
I have a project!
Web site design and development

Boost your business with a scalable and professional website.
Web Management and Support

Always keep your website up to date and secure.

Web invitations
for your wedding

Learn more
favicon graphica
Legal documents

Privacy Policy

  • Last update: July 5, 2025

1. Introduction

Welcome to Graphica – Web Invitations. We are committed to protecting your privacy and the security of your personal information. This privacy policy describes how we collect, use, and share your information when you use our web and mobile applications.

Information We Collect

  • Personal Information: When you register with Graphica – Web Invitations, we may collect personal information such as your name, email address, phone numbers and in some cases your IP address. This information is used to create and manage your account, as well as to personalize your experience on the application.
  • Contact Information: With your consent, we may access the contact list on your device to facilitate the creation of your guest list and the sending of invitations. We do not share this information with third parties and it is only used for the specific purposes of the application.
  • Usage Information: We collect information about how you use our app, such as what features you use and how often you access them. This information helps us improve the functionality and user experience.

3. How We Use Your Information

  • Providing and Improving Service: We use the information collected to provide you with personalized service, improve our features, and respond to your inquiries.
  • Communications: We may send you notifications about application updates, policy changes and other relevant information.
  • Security: We strive to protect our users’ information from unauthorized access and ensure that your data is secure.

4. Information Sharing

We do not sell or rent your personal information to third parties. We only share your information in the following cases:

  • With Your Consent: We will share your information if you have given your specific consent to do so.
  • Legal Obligations: We may share your information if required to do so by law or in response to legal requests.

5. Information Security

We implement reasonable security measures to protect your personal information. However, you should keep in mind that no data transmission or storage system is 100% secure.

6. Your Rights

You have the right to access, correct, or delete personal information we have collected. See Terms and Conditions for ARCO rights.

7. Changes in the Privacy Policy

We reserve the right to modify this privacy policy at any time. Any changes will be notified through the application and the “Last Updated” date will be updated at the top of this policy.

8. Contact

If you have questions or concerns about this privacy policy or our privacy practices, please feel free to contact us at ventas@graphica.pe.

 

Table of Cookies in this site

Who are we?

We are Graphica Digital Projects, a Web Development agency with more than 8 years of experience leading projects in different countries in Latin America and North America.

We have experience in different sectors.

Privacy Policy
Instagram Icon-u-linkedin Icon-tik-tok
Foto de Sarai con su mascota Agus, Lider de proyectos en Graphica Digital Projects
Hello! My name is Sarai and today I am going to help you. 🤗 Please provide me with your email address .
Now

Quick links:

Contact us:

Complaint book
Graphica Digital Projects EIRL : RUC: 20609749441 : Peru
Icono 3D de un check con fondo morado

Mensaje enviado

Lamentamos de corazon que hayas tenido una mala experiencia.

Hemos enviado los detalles y tu código único de reclamo al correo brindado en el formulario.

Pronto nos contactaremos contigo para juntos encontrar una solución.

Volver al inicio

Do you want to reverse your purchase?

1. General

Our Return Policy sets out the terms and conditions under which we offer refunds or exchanges for virtual products purchased on our website. By making a purchase, you agree to this policy in its entirety.

2. Eligibility for Returns

  1. Request Period: Return requests must be made within 5 days of purchase.
  2. Return Conditions: No refunds will be issued once the virtual product has been published to a production domain or if the pre-design has been approved by the client.
  3. Error Payments: In the event of a payment being made in error, refunds will only be permitted if no more than 2 business days have passed. If more days have passed, 5% of the amount will be retained as compensation for commission expenses.

3. Refund Process

  1. Request: To initiate a return, contact our customer service team at [email/contact] with the order number and a detailed description of the issue.
  2. Request Review: We will review your request and notify you of the status of the return within 10 business days.
  3. Refund Time: The refund process will take a minimum of 10 business days. The total refund time will also depend on the processing times of each banking institution.

4. Exceptions and Refunds

  1. Exceptions: In cases of technical defects or errors attributable to us, which prevent the proper functioning of the product, a correction or replacement will be considered, instead of a return.
  2. Refunds: Refunds will not be issued once the product has been published on a production domain or if the design has been previously approved. For payments in error, a 5% retention will be applied if more than 2 business days have passed.

5. Exchanges

Instead of a refund, you may choose to request modifications or adjustments, subject to evaluation and mutual agreement.

6. Contact

For any questions or concerns about our returns policy, please contact our customer service team at ventas@graphica.pe.

Note: We reserve the right to update this policy at any time, and any changes will be effective immediately upon posting on this page.

Pay safely with izipay

Secure payments with the izipay platform.

The izipay Terms and Conditions apply.

 

Your privacy is our priority

By purchasing products here, you agree to our Terms and Conditions.