1. Introduction
Welcome to Graphica – Web Invitations, operated by GRAPHICA DIGITAL PROJECTS E.I.R.L. (hereinafter “GRAPHICA”) with RUC: 20609749441 provides users with the Terms and Conditions for the use of our website and our mobile application. By accessing or using our platform, you agree to be bound by these Terms and Conditions, as well as our Privacy Policy. GRAPHICA reserves the right to change or modify the details of the same without prior notice. If you do not agree with these terms, please do not use our services.
2. Definitions
- Customer: Person who purchases our web wedding invitation services.
- User: Person who uses the application to create guest lists or access other services provided by “Graphica – Web Invitations”.
- Platform: The website and mobile application of “Graphica – Web Invitations”.
- Services: Web wedding invitation creation and customization services.
3. Registration and Use of the Platform
3.1 Registration
To access our services, you must register on the platform by providing truthful and up-to-date information. You are responsible for maintaining the confidentiality of your account and password.
3.2 Permitted Use
Use of the platform is permitted for personal, non-commercial purposes only, unless otherwise agreed in writing. Use of the platform for illegal or unauthorized activities is prohibited.
4. Description of Services
We offer the creation and customization of web wedding invitations, which can be shared via a unique link. Users can also manage their guest lists through our mobile app.
5. Payment Process
5.1 Payment Methods
Payments for the services offered will be made exclusively through the Izipay platform. We accept all major credit and debit cards, among other payment methods offered by Izipay.
5.2 Refund Policy
You can request a full refund within the first 3 days after purchase. After this period, a 30% discount will be applied to the refund amount to cover administrative costs. See Return Policy for Virtual Products.
6. Intellectual Property
All content available on our platform, including text, graphics, logos, images and software, is the property of “Graphica – Web Invitations” or its licensors and is protected by intellectual property laws.
7. Limitation of Liability
7.1 Availability of the Service
We do not guarantee that the platform will be available at all times without interruptions or errors. However, we undertake to make all reasonable efforts to maintain the availability of the service.
7.2 Disclaimer of Liability
We will not be liable for any direct, indirect, incidental, consequential or punitive damages arising from the use or inability to use the platform, even if we have been advised of the possibility of such damages.
8. Terms and Conditions for the Use of Third-Party Tools
8.1 Collection of Browsing Data
On our website, we use third-party tools, such as Smartlook, to record and analyze user navigation in order to improve their experience. These tools collect data such as clicks, mouse movements, and navigation through different sections of the site. All information collected is completely anonymous and does not include personal data that can directly identify you.
8.2 Use of Collected Information
The data collected through Smartlook is used exclusively to optimize the functioning and design of our website, allowing us to better understand user behavior and improve the browsing experience. The information collected will not be sold or shared with third parties without the user’s express consent, except where required by law.
8.3 User Consent
By using our website, you agree to the use of third-party tools for the analysis of your browsing, as provided in our Privacy Policy. You have the right to opt-out of session data collection by following the steps described on our Cookie Policy page.
8.4 Data Protection
We are committed to protecting the privacy and security of the data we collect. For more information on how we handle data and your rights as a user, please review our Privacy Policy and Cookie Policy.
9.Modifications to the Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. We will notify you of any changes by posting the updated terms on our platform. It is your responsibility to review these terms periodically.
9. Applicable Law and Jurisdiction
These Terms and Conditions are governed by the laws of Lima, Peru. Any dispute arising in connection with these terms will be subject to the exclusive jurisdiction of the courts of Lima, Peru.
10. Contact
If you have any questions about these Terms and Conditions, you can contact us at ventas@graphica.pe
